If you want to return your item, please contact our customer service before returning the order. If you return the order without permission, you need to undertake the responsibility. Please provide your name and order ID when contacting our customer service. All return items must keep their original condition not worn, altered or washed, with all tags attached and should be sent via trackable method, such as US Mail Delivery Confirmation, UPS, or Federal Express. We are not responsilble for the package lost in transit. And you have to pay the return fee, actual shipping charges we afford.
In order to return your products, send an e-mail to explaining the reason you wish to return your order, we will reply promptly and instruct you where to return product.You must contact us to get the return address before returning any items in order to receive a refund or replacement. We will process your refund within approximately 3 days of receiving the merchandise and we will send you an email confirmation once your return has been processed. Refund normal need about one month arrive to your bank account. This is bank credit card normal balance circle time.
Please contact us with your name and order number when you want to exchange different size or color within 3 days. You must contact our customer service, they will help you. All exchange products, must keep their original condition not worn, altered or washed, with all tags attached.